FAQs

We hope this information will be helpful and we look forward to assisting you with all of your coin imaging needs! Feel free to contact us anytime with any additional questions or to get started on your next project! Happy collecting!

  • There are many reasons to have your coins imaged but perhaps the most important is the tremendous improvement in the way you can view and appreciate the coins in your collection.

    Some of the many benefits include:

    - No more fumbling with a magnifying glass

    - You’ll cherish your collection like never before when you can see your coins in detail.

    - Never have to worry about dust or fingerprints to view your coins.

    - Better appreciate the unique history and craftsmanship of each coin.

    - Compare your coins to other similar coins.

    - Unlock the complete visual potential of your coin by viewing it in its entirety.

    - Make your coin collection more accessible to friends and family; imagine the look on your friends' faces when you show them your amazing collection.

    - Get feedback from experts and other collectors about your coins.

    - Easily share photos of your coins on social media.

    - With every image individually numbered, it's easy to find the coins you're looking for.

    - Get a more complete view of your collection.

    - Compare your coins to others to get an idea of their worth.

    - Link your hi-rez images to your coin database.

    - Focus on finding the perfect coins and not imaging them.

    - Easily identify coins in the event of theft or loss.

    - Having a quality photographic record of your coin collection will help you prove its value to the insurance company in the event of a claim.

  • We don’t clean coins. Ever. Before shooting, we use a light burst of filtered air to remove loose particles on raw coins. We clean the slab faces with non-abrasive wipes, but unfortunately, we cannot remove scratches, hazing or cloudiness.

    We will remove dust from the packaging prior to shooting.

  • Basic packages include your choice of black, white, or hexadecimal background colour. Premium packages also offer detailed and textured backdrops. Supply an image file or company logo for your personal background or choose a background from our Inspirations Gallery. Please ask us for suggestions on the best type of background to use for each coin in your collection.

  • Yes, there is a minimum order of five coins or $75. While we understand that not every collection is alike, this helps us keep our prices affordable.

  • To ensure our services are provided in a timely manner, we do require a 50% non-refundable deposit before beginning any project.

  • The balance is due upon receiving the contact sheet of your image package. After receipt of the final payment, HipShot Photography will transfer the full size files to you.

  • In film photography, contact sheets were used to allow a photographer to view all the frames from a roll of film in print. Contact sheets get their name from the way they’re made: by placing negative strips directly onto a piece of photographic paper and making a print. In the digital age, a contact sheet is a pdf file with a grid of thumbnail images and file names of all the photos in a project. HipShot provide a contact sheet with every project for easy image reference.

  • There are no hidden fees are associated with our services – just the cost of the photo shoot itself. Any extras will be quoted separately.

  • Most orders can be immediately processed using Paypal or etransfer. HipShot Photography reserves the right, at our sole discretion, to require an alternate method of payment for any order we deem to be necessary. If you would like to pay by wire transfer or other electronic fund transfer, bank draft or postal money order, please contact us.

  • Absolutely! We offer packages and discounts for dealers who need a larger volume of coins imaged.

    Prices begin at $14.95 per coin, with a minimum order of five coins or $75.00.

    For over 25 coins, the price reduces to $12.90 per coin.

    Additional price breaks are available at 50 and 100 coin volumes. Contact me for a quote. Some conditions apply.

  • Courier services offer a wide range of affordable and secure shipping and delivery options to make sure we get your coins safely. US and Canadian postal services are also economical options. For larger, more expensive collections, you can drop them off at our studio or we offer convenient pickup and delivery services in Ontario. Some fees may apply. Contact us for more details.

  • Yes, we offer on-site photography services for larger collections and special projects. Our photographer will come to your location and take pictures with our mobile studio setup. This option comes with additional fees. Contact us for more details.

  • It depends on the number and type of coins involved – however, most shoots can be completed within two weeks.

  • No, you don’t need to be present while your coins are being photographed. We will plan and discuss the details of your coin imaging and what kind of images you require in detail before we begin the shoot.

  • Your coins will remain secure throughout the entire process – we take great care to ensure they stay in pristine condition while also getting amazing shots! We also have our own secure storage facility and use specialized coin trays during the photo shoot to ensure that your coins remain safe.

  • Yes, we will return all coins to their original packaging once the photo shoot has been completed.

  • Yes, all packages are insured with the shipper for their full value. We use trackable delivery services to ensure your coins get to you quickly and safely.

  • HipShot Photography will provide you with a digital copy of all the images, and a .pdf contact sheet of all the images in the project, which can be downloaded directly from a WeTransfer link sent to you via email.

  • No. Return shipping and handling charges are calculated separately based on the package size, weight, insurance and delivery type. Return shipping will be billed at cost.

  • Depending on your needs, we can definitely accommodate quick turnaround times when necessary! If you’re in a rush, just let us know what you need and we'll do our best to make it happen.

  • We stand by our work and are committed to providing you with quality photos that live up to your expectations! Like people, not every coin is a supermodel, but we'll do our best to bring out its personality in a flattering way! In the unlikely event that this isn't the case, please contact us immediately after receiving the image package and we'll work with you to make sure any issues are resolved promptly and efficiently, and reshot if necessary, before the coins are returned.

  • Absolutely! We want you to get the most out of your images.

  • Yes, you can use your photos for commercial purposes with a licensing agreement. Let us know how you plan to use them and we'll provide you with the appropriate type of license.

  • Yes! All packages included digital copies, but you can also order printed copies of your photographs for an additional fee. Contact us for more details.

  • We can ship prints anywhere within Canada and the continental United States.

  • We use the latest in digital photographic technology - Nikon high-resolution cameras, studio strobe lighting systems and Adobe's Creative Cloud imaging editing suite - to ensure your coins look their best. Moreover, many of our raw coin images are produced using our own Dynamic Axial Lighting system – a professional lighting tool that feathers light to bring out the best in your coins.

  • Professional coin photographers should have training, certification or experience in the field of commercial photography - though training in numismatics isn’t necessary. The best way to ensure you get quality images is by looking at the photographer’s portfolio and references and asking them questions about their approach to coin photography.

  • In addition to coin photography, we also provide a variety of specialty services such as product photography, jewelry photography, art collections, antique photos and much more! Contact us today to find out how we can help you capture your most treasured belongings.

  • We welcome orders from customers inside of Canada and the U.S.A., but we do not ship to other international destinations. Shipping is billed at the actual shipping cost to your destination.

  • Canadian sales tax is applicable only to orders shipped to a Canadian address.

    Taxes for individual provinces and territories are as follows: British Columbia 5% HST; Alberta 5% GST; Saskatchewan 5% GST, 5% PST; Manitoba 5% GST, 7% HST; Ontario 13% HST; Quebec 5% GST, 9.5% PST; Newfoundland 15% HST; Nova Scotia 15% HST; New Brunswick 15% HST; Prince Edward Island 5% GST, 10% PST; Northwest Territories 5% GST; Nunavut 5% GST; Yukon Territory 5% GST.

    Canadian sales tax does not apply to orders shipped to addresses outside Canada. For shipments to the U.S.A. duties and/or brokerage charges may apply at your destination.